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Pricing Strategy Framework

Pricing is one of the highest-leverage decisions. A 1% improvement in price often delivers more bottom-line impact than 1% improvements in cost or volume.

Common Pricing Models

Subscription (SaaS)

Best for: Software, recurring services, content platforms

Variant How it Works Pros Cons
Flat-rate One price for everything Simple, predictable Leaves money on table
Tiered Good/Better/Best tiers Captures willingness to pay Tier design is hard
Per-seat Price × number of users Scales with customer size Encourages seat minimization
Usage-based Pay for what you use Fair, scales naturally Unpredictable revenue
Hybrid Base + usage Best of both Complex to communicate

Transaction-Based

Best for: Marketplaces, payment platforms, commerce

Variant How it Works Pros Cons
Percentage % of transaction value Scales with success High-value transactions feel expensive
Flat per-transaction Fixed fee per transaction Simple, predictable Punishes small transactions
Tiered rates Lower % at higher volumes Rewards growth Complex to track

Value-Based

Best for: Enterprise, consulting, high-touch services

Variant How it Works Pros Cons
Outcome-based Pay for results delivered Aligned incentives Hard to measure/attribute
Value pricing Price based on customer value Maximum capture Requires value quantification
Success fees Base + bonus for outcomes Shared risk Complex negotiations

Pricing Strategy Evaluation Template

## Pricing Strategy Brief

### Current State
- **Current model:** [Description]
- **Average deal size:** $[X]
- **Price points:** [List]
- **Discounting prevalence:** [X]%

### Strategic Goal
[What are we optimizing for? Growth? Margin? Market share? Retention?]

### Model Options

#### Option 1: [Model Name]
**How it works:** [Description]

| Dimension | Assessment |
|-----------|------------|
| Revenue potential | [High/Medium/Low] |
| Implementation effort | [High/Medium/Low] |
| Customer perception | [Positive/Neutral/Negative] |
| Competitive positioning | [Differentiated/Parity/Disadvantaged] |
| Scalability | [High/Medium/Low] |

**Pros:**
- [Pro 1]
- [Pro 2]

**Cons:**
- [Con 1]
- [Con 2]

**Best if:** [Scenario where this wins]

#### Option 2: [Model Name]
[Same structure]

#### Option 3: [Model Name]
[Same structure]

### Competitive Context
| Competitor | Model | Price Points | Positioning |
|------------|-------|--------------|-------------|
| [Comp 1] | [Model] | [Prices] | [Position] |
| [Comp 2] | [Model] | [Prices] | [Position] |

### Recommendation
**Recommended model:** [Choice]

**Rationale:**
1. [Reason 1]
2. [Reason 2]
3. [Reason 3]

**Implementation considerations:**
- [Consideration 1]
- [Consideration 2]

**Risks to mitigate:**
- [Risk 1]: [Mitigation]
- [Risk 2]: [Mitigation]

Pricing Principles

Anchor High

Start pricing discussions with the highest-value option. Customers anchor on the first number they see.

Good-Better-Best Works

Three tiers capture most willingness-to-pay variance. More than three creates decision paralysis.

Price on Value, Not Cost

Customers don't care what it costs you. They care what it's worth to them.

Simplicity > Optimization

A slightly suboptimal price that customers understand beats a perfectly optimized price that confuses them.

Segment Intentionally

Different customers have different willingness to pay. Segment by value, not just company size.

Context Questions

Before analyzing pricing, ensure you know:

  1. Current model: What's the pricing structure today?
  2. Goal: Growth? Margin? Market share? Retention?
  3. Customers: Who are the primary segments?
  4. Competition: What do alternatives cost?
  5. Value drivers: What do customers pay for?
  6. Constraints: What can't change (contracts, regulations)?

Common Pitfalls

  • Racing to the bottom: Competing on price rarely works long-term
  • Complexity creep: Adding pricing options until no one understands
  • Ignoring psychology: Price endings, anchoring, and framing matter
  • One-size-fits-all: Missing segmentation opportunities
  • Fear of increase: Many companies underprice; raises are often easier than expected