task icon Task

Mediate Team Conflict

1

Ask the user about the conflict:

  • Who is involved? (names/roles if comfortable, otherwise describe)
  • What's the conflict about? (stated issue vs. what you think the real issue is)
  • How long has this been going on?
  • What's the impact on the team or work?
  • What have you tried already?
  • Is this within your team or cross-team?

Understanding the history and dynamics helps craft an approach.

3

Generate resolution approach: root cause hypotheses, individual conversation guides
for both parties, decision framework (facilitate vs mediate vs separate), joint
conversation structure with ground rules, specific interventions by conflict type
(roles, priorities, style, history), and post-resolution follow-up plan.

4

Present the approach and offer:

  • "Want me to help prepare for the individual conversations?"
  • "Should I create an agenda for the joint meeting?"
  • "Need help with the follow-up process?"
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## Steps

1. Ask the user about the conflict:
- Who is involved? (names/roles if comfortable, otherwise describe)
- What's the conflict about? (stated issue vs. what you think the real issue is)
- How long has this been going on?
- What's the impact on the team or work?
- What have you tried already?
- Is this within your team or cross-team?

Understanding the history and dynamics helps craft an approach.


2. [Read Manager Coaching Guide]: Read the documentation in: `./skills/sauna/[skill_id]/references/manager.coaching.guide.md` (Reference conflict resolution approaches)

3. Generate resolution approach: root cause hypotheses, individual conversation guides
for both parties, decision framework (facilitate vs mediate vs separate), joint
conversation structure with ground rules, specific interventions by conflict type
(roles, priorities, style, history), and post-resolution follow-up plan.


4. Present the approach and offer:
- "Want me to help prepare for the individual conversations?"
- "Should I create an agenda for the joint meeting?"
- "Need help with the follow-up process?"