task icon Task

Coach Feedback Delivery

1

Ask the user about the feedback situation:

  • What's the behavior or issue you need to address?
  • What's a specific example? (time, place, what happened)
  • What was the impact? (on you, team, project, customer)
  • How is your relationship with this person? (new, established, strained)
  • Have you given them feedback on this before?
  • What outcome are you hoping for?

Understanding the specifics helps craft feedback that will land.

3

Provide 3 feedback approaches: Direct SBI (situation-behavior-impact), Curious
COIN (connection-observation-impact-next), and Feedforward (future-focused). For
each: customized script, pros/cons, when it works best. Include recommendation,
response handling scripts, and follow-up plan.

4

Present the options and offer:

  • "Want me to role-play the conversation with you?"
  • "Should I help you prepare for specific pushback?"
  • "Need a follow-up email template to document the conversation?"
                    You MUST use a todo list to complete these steps in order. Never move on to one step if you haven't completed the previous step. If you have multiple read steps in a row, read them all at once (in parallel).

Add all steps to your todo list now and begin executing.

## Steps

1. Ask the user about the feedback situation:
- What's the behavior or issue you need to address?
- What's a specific example? (time, place, what happened)
- What was the impact? (on you, team, project, customer)
- How is your relationship with this person? (new, established, strained)
- Have you given them feedback on this before?
- What outcome are you hoping for?

Understanding the specifics helps craft feedback that will land.


2. [Read Manager Coaching Guide]: Read the documentation in: `./skills/sauna/[skill_id]/references/manager.coaching.guide.md` (Reference feedback frameworks (SBI, COIN))

3. Provide 3 feedback approaches: Direct SBI (situation-behavior-impact), Curious
COIN (connection-observation-impact-next), and Feedforward (future-focused). For
each: customized script, pros/cons, when it works best. Include recommendation,
response handling scripts, and follow-up plan.


4. Present the options and offer:
- "Want me to role-play the conversation with you?"
- "Should I help you prepare for specific pushback?"
- "Need a follow-up email template to document the conversation?"