Signal Extraction
The manager Slack setup task uses Fetch Workspace Messages to collect workspace messages, then aggregates per-person engagement metrics. The fetch outputs messages with user attribution, timestamps, after-hours flags, and week-over-week comparison.
Per-Person Metrics
For each team member visible in Slack data, extract:
Message Frequency Delta: Compare message count this week vs last week (or vs 4-week average if available). A decline indicates reduced engagement.
After-Hours Activity: Percentage of messages sent outside 8am-6pm. Increasing after-hours work correlates with burnout risk.
Weekend Activity: Count of weekend messages. Regular weekend messaging is a burnout signal.
Channel Breadth: Number of distinct channels the person participates in. Narrowing channel participation (retreating to fewer channels) can indicate disengagement.
Cache Format
The People Directory file stores:
{
"fetchedAt": "2024-01-15T10:30:00Z",
"workspace": "acme-corp",
"period": "Jan 8 - Jan 15",
"teamSignals": [
{
"name": "Alice Smith",
"thisWeekMessages": 45,
"lastWeekMessages": 62,
"frequencyDelta": -27,
"afterHoursPercent": 15,
"weekendMessages": 2,
"channelCount": 8
}
],
"teamAverages": {
"avgMessages": 52,
"avgAfterHoursPercent": 12,
"avgChannelCount": 6
}
}Cache Validity
Slack signals are cached for 7 days. The flight risk task checks fetchedAt timestamp and offers to refresh if stale. This balances data freshness against unnecessary API calls.
Mapping to Risk Scores
| Slack Signal | Threshold | Risk Type | Points |
|---|---|---|---|
| Message frequency decline | > 20% | Flight risk | +2 |
| Message frequency decline | > 10% | Flight risk | +1 |
| After-hours activity increase | > 10% above team avg | Burnout | +1 |
| Regular weekend messaging | 3+ weekend messages | Burnout | +1 |
| Channel participation narrowing | < 50% of team avg channels | Flight risk | +1 |
Limitations
Slack signals are supplementary—they enhance but don't replace CSV-based analysis. Key limitations:
- Only sees public/private channels user has access to (not all company channels)
- Cannot read DM content (Slack API restriction)
- New employees may have low message counts without being disengaged
- Some roles naturally have lower Slack activity (focus work, external-facing)
Always combine Slack signals with other data sources and note which signals were available in the output.